Privacy Policy

At TrustWind Clinic (trustwind.cc), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services. It applies to all visitors, users, and others who access our services.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: Name, email address, phone number, and postal address.
  • Payment Information: Payment details necessary for processing transactions.
  • Technical Data: IP address, browser type, and browsing behavior on our website.
  • Communication Data: Messages and feedback provided through contact forms or customer support.

2. Use of Cookies

We use essential cookies on our website to ensure its proper functioning and to enhance your browsing experience. These cookies are necessary for the website to work correctly and do not store any personally identifiable information. Additionally, we may use analytics and performance cookies to understand how you use our website and improve our services. You can manage your cookie preferences through your browser settings.

3. Data Protection

We value your trust and assure you that we do not sell or share your personal information, such as email addresses or phone numbers, with third parties for marketing purposes. We only share your information with trusted partners who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.

4. Use of Customer Contact Information

We use your contact information solely for the purpose of processing and delivering your orders. This includes:

  • Delivering parcels via Cash on Delivery (COD)
  • Processing online electronic payments through secure payment gateways like Stripe
  • Communicating order confirmations, shipping updates, and customer support

5. Newsletter Subscription

Fancy some witty updates and news straight to your inbox? We offer the option to subscribe to our SMS or email newsletter. This subscription is entirely voluntary—no pressure, we promise! You can opt-in or opt-out at any time, just like deciding whether to hit the snooze button in the morning. We respect your decision and will only send newsletters to those who have explicitly agreed to receive them. And don’t worry, each newsletter will contain an unsubscribe link, so you can escape our charming messages whenever you like.

6. Data Security Measures

We treat the security of your personal information like it’s our own secret cookie recipe—guarded fiercely! To ensure your data remains safe:

  • We deploy top-tier security measures, including encryption, firewalls, and secure servers, to keep unauthorized eyes at bay.
  • Access to your information is restricted to our trusted team members who need it to do their jobs.
  • Every member with access to customer data undergoes rigorous training in data protection and is regularly monitored to ensure they’re following our strict privacy policies.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
    (You can ask us what information we have about you.)
  • Request correction of any inaccurate information
    (If something is wrong, you can ask us to fix it.)
  • Request deletion of your personal information from our records
    (You can ask us to delete your information if you no longer want us to have it.)
  • Opt-out of marketing communications at any time
    (You can tell us to stop sending you marketing messages whenever you want.)

8. Third-Party Links

Our website may contain links to third-party websites or services. For example, assume you click on a link that takes you to xyz dot com. Once you are on xyz dot com, you might browse their products or services. We do not know how xyz dot com collects your data or uses tracking cookies. We are not responsible for the privacy practices or the content of these third-party sites. Once you leave our site, any information you provide is governed by their privacy policy. We encourage you to read the privacy policies of any third-party sites you visit to understand how your data will be used and protected.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Legal Basis for Processing Data

We process your personal information based on the following legal grounds:

  • Your consent
  • The performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate interests, which are not overridden by your data protection interests or fundamental rights and freedoms

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. Any changes will be posted on this page with an updated revision date. Your continued use of our services after any changes indicates your acceptance of the new terms.

13. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

  • Email: care@trustwind.cc
  • Phone:9068816408

Thank you for trusting TrustWind Clinic with your personal information. We are committed to maintaining your privacy and providing you with the best possible service.